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Become a Volunteer
Thank you for your interest in the Volunteer Program at NEISD. The District requires that all potential volunteers undergo a background check before volunteering. Only new applicants should complete the steps below.
- Please fill out the Online Background Check Form below. *Please only complete this form one-time to avoid duplicate accounts.
- Once your application has been processed and you receive an email confirmation, please contact the Volunteering School for possible assignments.
Printable Forms
For a printable version, please download the appropriate form below and mail or fax the completed forms to the volunteer@neisd.net or send them via PONY to:
Volunteer Program
RAMEC 605
ATTN: Volunteer Processing ClerkVolunteer Criminal History Record Check
Verificacion De Antecedentes En Espanol
Adult Volunteer HoursNorth East ISD uses Raptor Technologies for recording volunteer hours. Please be sure to sign in at the front office as 'volunteer' and sign out at the end of your shift to ensure accurate hours are logged. Volunteers who complete any hours before or after school or off campus may log into their Raptor account to log hours.
The volunteer school year starts July 1 and ends on June 30. The deadline to submit hours is June 30. For any questions, please contact the Volunteer Coordinator.
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Your Volunteer Portal Account
- Register to become a volunteer by completing the background check form using a valid email address.
- Once you have been approved, you will receive an email invite to create your volunteer portal account.
- This process will take less than 5-7 business days if you use the online form or considerably longer if you use the paper form.
To get your status or identification number, call your school office or the Volunteer Program or online.
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Volunteer Status
If you have previously completed the Volunteer Criminal History Record Check form with the District and you would like to check to see if your status is current you may contact your school office. Active volunteers are automatically renewed every 2 years. You do not need to resubmit a new form each year. If you need to update any of your information or change the school you are volunteering at, please contact us.
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Volunteer ID
To get your status or identification number, call your school office or the Volunteer Program or online.
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Background Check FAQs
Below is a list of some of the frequently asked questions (FAQs) regarding volunteers. Click on the question to see the answer.
If your question is not listed here, please contact the Volunteer Program at (210) 407-0309.
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Who is required to have a background check?
All volunteers and mentors are required to complete a background check, or Criminal History Record Check. Generally, anyone who will spend time on a North East campus interacting with students is required to have a background check. Because Human Resources and the Volunteer Program use different standards for their applicants, if you are an NEISD employee and would like to volunteer, you must also complete a Criminal History Record Check.
One group that we get questions on is artists who may give a performance at a campus. Artists that will be performing on a campus must have a Criminal History Record Check done through the Human Resources Department.
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What exactly is being checked?
The Criminal History Record Check is a criminal history check which you authorize NEISD to conduct. We input your information and process it against government databases to check for misdemeanor and/or felony violations.
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How long does the process take?
If you use the Online Criminal History Record Check, the process will take less than 5-7 business days. During peak seasonal activities/events processing periods might be extended. If you use the paper form, it will take considerably longer.
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Do I have to give my social security number?
Yes, in order for your background check to be processed.
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If I'd like to go on a field trip this week, should I apply to volunteer online?
No. Once your information is in the online process we cannot retrieve it until a specific time, which may be after your field trip. Call the Volunteer Program at 407-0309 if you would like to go on a field trip scheduled for the next 7 days.
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How do I know if I'm approved to volunteer or not?
Due to the large number of applicants, we will not notify you of your volunteer status. To get your status or your volunteer identification number, call your school office or the Volunteer Program at 407-0309 or Glenda Williams at gwilli3@neisd.net
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I'm having trouble filling out the online form, what can I do?
If you are having trouble completing the form, you may want to try a few things:
- If you are using a mobile device (phone or tablet) try using a desktop or lap top computer.
- Close the form, then re-open and try again. Even though the internet has been around a long time, experience tells us that sometimes things just get a little bit "off” and starting over solves the problem.
- Check your browser version. You should be using Chrome for best results. Updating an old browser version can help solve problems.
- Check the directions carefully, and make sure you are using the correct formats when you type in your information such as phone numbers, social security numbers, and so forth. Also be sure you complete all the fields with an asterisk (*), those fields are required.
- Finally, if you still need help, please contact the Volunteer Program at 210-407-0309.
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How frequently must I have a background check?
The Volunteer Program will automatically resubmit volunteer applications every 2 years for a criminal history background. There is no need for you to reapply.
If you do not volunteer within a twelve month period, your account may be inactivated. Call the Volunteer Program to update it.
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What if I want to volunteer at more than one campus?
You can list up to 4 schools on your Criminal History Record Check (both the online and the paper versions).
To add multiple schools in the online application, hold down the "Ctrl" key and click each school that you would like to volunteer at.
Contact the office if you need to add a different school than what was originally added.
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What happens if I don't pass the background check?
If you fail to clear the Criminal History Record Check, you will not be able to volunteer at any of the NEISD campuses.
You will also be notified by email within 5-7 business days if you are not cleared to volunteer. At that point, you have options for appealing. Please contact the District Volunteer Coordinator at (210) 407-0309 for details.
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What is the required age to be considered as a volunteer with the District?
Volunteers must be 18 years or older and not a current NEISD student.
