Skyward Family Access


  • Current Status:

    Skyward is operating as expected!

    Comments (-1)
  • New to Skyward?

    NEISD creates a Family Access account for you automatically when you register a student in the District.  If you don’t receive an email invitation in the first few days after registration, call the NEISD Help Desk at 210-356-4357 for login assistance.

    Benefits of Using Skyward Family Access

    NEISD is constantly working to improve its services to you--our parents and community. The Family Access Portal is an example of this commitment. With the Skyward Family Access you can view:

    • Grades & Report Cards
    • Attendance
    • Schedules
    • Graduation Plans

    Accessing Skyward for the First Time:

    If you have a student enrolled in NEISD, then you already have a family access account. Look for your invitation to the portal in the coming days. Your email invite will contain your account information and login information along with the link to the website. If you don’t receive an email in the first few days of school, then call the NEISD Help Desk at 210-356-4357.

Download the User Guide

Descarga la guía del usuario


  • Troubleshoot Skyward: What to do? / Who to call?

    Please use the information below to identify the best course of action in resolving Skyward Family Access issues.

Issue
Who to Contact
ACtion To Take
Skyward Is Slow/Unresponsive
N/A
Please check the status (above) for any announcements regarding the current status of Skyward.
Skyward Login Issue
Help Desk
Please contact the NEISD Help Desk at (210) 356-4357 to speak with a technician directly as the Help Desk is not able to send password information through email or in response to a submitted Help Desk ticket!
Student Schedules
School Counselor
To view schedules: Please launch Skyward and log in using the button above.
For schedule changes/conflicts: Please contact the Counselor assigned to your student.
(The NEISD Help Desk is not authorized to resolve this issue and can only refer you back to the campus.)
Missing Student / Multiple Accounts
Campus Data Processor
Please contact the Campus Data Processor to resolve this issue.
(The NEISD Help Desk is not authorized to resolve this issue and can only refer you back to the campus.)
How do I...? / General Questions
N/A
Please access the User Guides located in the resource section above.
If you still need support, please contact the NEISD Help Desk at (210) 356-4357.