Library Services: Processing
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Editing System Messages with Insignia ILS
(Hold Cancellation, Reserve Slips, Overdue Messages)
Use these procedures to edit any of the messages you send out via Insignia ILS
- Administration>System Message
- Select the Message to Edit from the Type dropdown menu
- Edit the Library Announcement field on your Reserve Slip Announcement
- Click the Edit button and modify the text as desired in the Message pane. Do not remove "Send To: {Library Name}"
- Click Save when finished
- Select Overdue Message for Patrons from the dropdown and click Edit
- Modify the Message pane text as desired
- You may use any of the parameters in Parameters pane in the message
- Place the cursor in the message pane where you desire the parameter to be located
- Select the desired parameter in the Parameter pane and click add
- Click Save
- Cancelling a hold
- When cancelling a hold you have the choice of sending Cancellation Message 1, 2, or 3
- Edit your messages to differentiate the reasons to cancel the hold