• The NESA Box Office is committed to delivering the highest level of service to all our patrons.  Tickets to NESA shows may be purchased online or at the NESA Box Office in the lobby of the LEE Theater. The NESA Box Office is staffed and managed by parent volunteers working hard to make your NESA experience as pleasant as possible.

     

    NESA Box Office Policies

    • Online sale dates and box office sale dates are noted on each show’s promotional poster.

    • NESA Box Office accepts cash and checks only.

    • NESA Box Office is open on Tuesday-Friday from 4:30-6:00 pm during show weeks. During this time, tickets may be purchased or reserved for any upcoming performance of the current show.

    • NESA Box Office is open 1 hour prior to each show. During this time, tickets may be purchased for that particular show only.

    • LEE teachers and staff receive one complimentary ticket that may be reserved during box office hours. NEISD employees outside of LEE do not receive complimentary tickets.

    • STAR card redemptions must be made in person during box office hours.

    • NESA cast and crew receive one complimentary ticket. This ticket may be redeemed by students or parents during box office hours.

    • Children 3 and under are free if they sit on a lap.

    • We do not offer any type of ticket discounts.

    • We do not accept phone reservations.

    • The NESA Box Office phone number (210-356-1036) may be called to hear a recorded message with information about upcoming shows. This phone is not answered, and voicemails are not returned.

    • NESA Box Office staff and volunteers are not allowed to take ticket requests outside of normal box office hours.

    • Your online ticket receipt may be printed and used as your ticket. You may also come to “Online Will Call” at the NESA Box Office to pick up tickets purchased online.

    • As noted on tickets and online receipts, all sales are final – no refunds or exchanges.

    • Unpaid tickets on reserve at will-call will be released for re-sale 10 minutes prior to curtain.

    • Wheelchair seats are empty spaces for wheelchairs and are not actual seats. Companion seats are available beside these wheelchair seats. As per ADA guidelines, seats labeled as companion seats are for companions of disabled guests only. If wheelchair or companion seats are purchased online by non-disabled parties, these parties may be asked to move to other seats.

    • For patrons with limited mobility, we now have “Accessible” seats available for purchase online.

    • If you purchased tickets that you no longer need, you may sell them privately, or you may donate them back to the NESA Box Office for us to sell. These ticket donations help us seat patrons during high demand shows. Proceeds from these ticket sales benefit NESA and are very appreciated!

    • If you have any questions or concerns, please email nesaticketsales@gmail.com and we will gladly assist you.