• The district Instructional Technology Team and Family Support Services will work in partnership to develop High-Quality Family Training for all remote learning tools including Seesaw, Google Classroom, and Zoom.

    We will provide training via:

    ● Webinars

    ● Multiple Languages

    ● Posted on the district website

    The NEISD Help Desk is available by phone (210-356-HELP) and email (helpdesk@neisd.net) from 8:00a-4:45p (Summer Hours)

    Hours of operation will change from 7:00a-4:45p M-F beginning August 17, 2020.

    The Help Desk will provide support with the following:

    ● Student logins/passwords

    ● District-issued device troubleshooting

    ● Google Classroom, Seesaw, Peardeck, and Zoom support