Instructions for Changing Your Password Through the Password Reset Portal




These are the instructions. At the end is the link that you will click on to access the PASSWORD RESET PORTAL. Keep Reading!

STEP 1: Access the RESET PASSWORD PORTAL (link is at the end of these instructions)

STEP 2: Enter your username followed by @neisd.net and then click Next


A Side Note: If you see the error message below then you have not yet registered your challenge questions, which is a requirement to reset your password via the RESET PASSWORD PORTAL. Click HERE to view the instructions on how to register your challenge questions.



STEP 3: Answer your challenge questions and then click Next


Another Side Note: If you can't remember your challenge questions you can reset them through the REGISTRATION PORTAL. Click HERE to view the instructions on how to access the Registration Portal to make those changes.

STEP 4: Enter in your new desired password in both fields and click Next.

Ready to give it a shot? Click HERE to access the PASSWORD RESET PORTAL. A second window will open up to the portal so that you can jump back and forth between the portal and these instructions if needed.