Custodial Services
Rocke Whitney,
Director of Facility Support
Phone: (210) 657-8783
e-mail:rwhitn@neisd.net
Carmen Flores,
Secretary to Director of Facility Support
Phone: (210) 657-8783 or 657-8843
e-mail: cflore@neisd.net
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The Director for Facility Support has the responsibility for leadership and direction of all custodial and site based campus support resources provided by Facility Maintenance and Improvements. These resources include:
- Custodial Service Quality standards and assessments
- Specialized Custodial support services provided by the Central Office Team
- The District Custodial Training Center
The Director for Facility Support provides technical consulting services to campus administrators on all issues relating to custodial care of district owned facilities. Guidance is available in the areas of:
- Expectations of cleanliness, accountability and building care
- Custodial hiring practices and candidate skill evaluation
- Custodial equipment, product, financial and train needs
- Time on task expectations and optimizing the scheduling of custodians
- Cleaning techniques and organization of campus custodial resources
The Director establishes the baseline and standards of quality for which custodial services are measured consistently throughout the district. There are eleven (11) major elements to the quality assessment that are objectively evaluated. The campus custodial staff is provided the criteria well in advance of the assessment and encouraged to perform self evaluations. On the date of the evaluation, the campus administrators and custodians are welcome to participate in the assessment of their facilities.
For more information on these or the other services provided by Facility Support, please e-mail at rwhitn@neisd.net or contact Mr.Whitney directly at 657-8783.
Last modified Mar 05, 2008