tech_support2

Technology Support and Integration Tips
Where to get help, solve problems, and make life easier for integrating technology in the classroom

Tips on Handling Technology and Students

Hardware

Have a sponge activity at the beginning and end of class. This will keep the students on a task while you deal with the technology and save your sanity at the end of a period.

Be sure to assign a computer to each student (see the documentation for the wireless for an example of a student sign in). If anything happens to the computer, then you will know who in your class used the computer.

Submit your tips here.

If a computer, printer, or camera does not work, be sure to check the connections to the power source. Try a different plug and/or cord.

If your Internet seems to stop working, check the back of the computer. The place where the network cable should be plugged into has two blinking lights. If you have a connection, you should see the two blinking lights.

Software

Help Desk

Software Freezing? Try restarting the machine.

Try Alt-Ctrl-Delete to reboot the computer.

Be sure to log into Novell. Inspiration v7.0 running in Windows XP needs to have users logged into Novell, otherwise Inspiration will have trouble running.

Need Help with the NEISD Software Applications? Click Here for Help.

Got a question?

Submit a question to the Help Desk.

Technology Support and Integration Tips Where to get help, solve problems, and make life easier for integrating technology in the classroom
Tips on Handling Technology and Students	Hardware
Have a sponge activity at the beginning and end of class. This will keep the students on a task while you deal with the technology and save your sanity at the end of a period. Be sure to assign a computer to each student (see the documentation for the wireless for an example of a student sign in). If anything happens to the computer, then you will know who in your class used the computer. Submit your tips here.	If a computer, printer, or camera does not work, be sure to check the connections to the power source. Try a different plug and/or cord. If your Internet seems to stop working, check the back of the computer. The place where the network cable should be plugged into has two blinking lights. If you have a connection, you should see the two blinking lights.

Software	Help Desk
Software Freezing? Try restarting the machine. Try Alt-Ctrl-Delete to reboot the computer. Be sure to log into Novell. Inspiration v7.0 running in Windows XP needs to have users logged into Novell, otherwise Inspiration will have trouble running. Need Help with the NEISD Software Applications? Click Here for Help.	Got a question? Submit a question to the Help Desk.